Privacy Policy wsop4 — Personal Data Protection for Malaysia Players

1 Introduction & Scope of This Policy

Wsop4 is an online entertainment platform serving players in Malaysia and the surrounding region. We take our players' privacy seriously — not merely as a legal obligation, but as a core value we have upheld since the platform was founded.

This Privacy Policy applies to all personal information collected through the wsop4 website, our mobile app, live chat, email, phone communications, and any other interactions between you and our platform. It also covers data collected during the registration process, day-to-day use, financial transactions, and customer support communications.

By using the wsop4 platform, you acknowledge that you have read and understood this Privacy Policy and agree to the way we process your personal information as described herein. If you do not agree, please stop using our platform and contact us to close your account.

2 Types of Information We Collect

Wsop4 collects various types of information depending on your interactions with our platform. Below is a comprehensive overview of the data we collect:

We only collect information that is strictly necessary for the stated purposes. wsop4 does not collect sensitive data such as medical information, political affiliations, or religious beliefs unless required by law.

3 How We Use Your Information

Every piece of data we collect is used for a clear and legitimate purpose. wsop4 uses your personal information for the following purposes:

• Account Management — Creating and maintaining your account, processing registration, and ensuring your login security at all times.
• Transaction Processing — Processing deposits, withdrawals, and all financial transactions securely and efficiently in Malaysian Ringgit (MYR).
• KYC Compliance — Verifying your identity as part of our Anti-Money Laundering (AML) obligations and regulatory requirements.
• Customer Support — Responding to enquiries, resolving issues, and providing relevant, personalized assistance to you.
• Marketing Communications — Sending you information about promotions, bonuses, and exclusive offers, subject to your consent.
• Platform Improvements — Analyzing usage patterns to improve game quality, interface, and overall user experience.
• Security & Fraud Prevention — Detecting and investigating any suspicious activity, protecting your account from unauthorized access.
• Responsible Gaming — Monitoring wagering patterns to identify players who may need responsible gaming support.

Wsop4 will not use your data for any purpose not stated here without obtaining your consent first.

4 Sharing Information with Third Parties

Wsop4 does not sell, rent, or trade your personal information to any third party for their own marketing purposes. However, we do share your data with certain parties in the following limited situations:

• Payment Service Providers — Our payment partners such as DuitNow, FPX, and digital wallet processors need to receive the necessary transaction information to complete your payments.
• Game Providers — Third-party gaming platforms integrated with wsop4 receive only the minimum data required to run your game session.
• Identity Verification Services — Trusted third-party KYC providers assist us in verifying user identities to meet regulatory requirements.
• Relevant Authorities — We may be required to disclose your information to regulatory authorities, law enforcement, or courts where required by law.
• Analytics Providers — Anonymized usage data is shared with analytics platforms to help us understand and improve the user experience.

All third parties we work with are bound by strict confidentiality agreements and may only use your data for agreed purposes.

5 Data Storage & Security Measures

The security of your personal data is a responsibility we take very seriously. wsop4 implements multiple layers of technical and organisational protection to safeguard your information from unauthorised access, loss, or disclosure.

Key security measures we use include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• Passwords are stored using irreversible one-way hashing algorithms.
• Strict access controls where only authorised personnel may access players' personal data.
• Continuous monitoring system to detect any unauthorized access attempts.
• Regular data backups at secure data centres with comprehensive physical and digital safeguards.
• Regular security audits by independent parties to identify and address any system vulnerabilities.

Your personal data is retained for as long as necessary to fulfil the purpose for which it was collected, or as required by law — typically for the duration your account remains active plus a minimum retention period set by regulators. After that period, data will be securely deleted or anonymised.

6 Cookies & Tracking Technologies

Wsop4 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

We use the following types of cookies:

• Essential Cookies — Required for core platform functions such as login verification and session security. These cookies cannot be disabled.
• Performance Cookies — Collecting information on how you use our platform to help us improve functionality and performance.
• Functional Cookies — Remembering your preferences such as language, display settings, and gaming preferences to deliver a more personalized experience.
• Analytics Cookies — Helping us understand platform traffic and usage patterns through trusted analytics tools.

You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality and your experience on the wsop4 platform.

7 Your Privacy Rights as a User

As a wsop4 player, you have clear privacy rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

To exercise any of the above rights, please contact our customer support team via live chat. We will process your request within a reasonable timeframe, not exceeding 30 working days.

8 KYC Process & Identity Verification

As a responsible platform, wsop4 conducts a rigorous KYC (Know Your Customer) process to ensure the safety of all players and comply with anti-money laundering (AML) requirements.

During the KYC process, you may be asked to submit the following documents:

• A copy of a valid Malaysian identity card (MyKad) or passport.
• Proof of current address such as a utility bill or bank statement not older than three months.
• A selfie holding your identity document for liveness verification.
• Additional documents relating to the source of funds for large withdrawal amounts.

All documents submitted for KYC purposes are stored with full encryption and accessed only by authorized personnel. These documents will not be shared with any third party except as required by law or the relevant authorities.

The KYC process is typically completed within 24 hours once all required documents are received. Accounts that have not completed full KYC verification may face certain restrictions on withdrawal functions.

9 International Data Transfers

In the course of its operations, wsop4 may transfer your personal data to servers or service providers located outside Malaysia. Such transfers are carried out only when necessary and with adequate safeguards in place.

When your data is transferred overseas, we ensure that:

• The recipient country has an equivalent or higher level of data protection.
• Valid data transfer agreements are in place between wsop4 and data recipients.
• All data transfers comply with applicable data protection legal requirements.
• Data encryption is maintained throughout the transfer process to prevent unauthorized access.

If you have any questions about international data transfers relating to your information, please contact us and we will provide further details promptly.

10 Children's Privacy

Wsop4 is an entertainment platform intended exclusively for individuals aged 18 and above. We do not knowingly collect any personal information from individuals under the age of 18.

If we discover that we have inadvertently collected personal information from someone under the age of 18, we will take immediate steps to:

• Closing the account in question immediately.
• Deleting all associated personal data from our systems.
• Returning any funds that may have been deposited, where applicable.

Parents and guardians who suspect their child has registered an account on wsop4 are asked to contact our support team immediately. We will investigate and take appropriate action promptly.

11 Changes to This Privacy Policy

Wsop4 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. All changes will take effect as soon as the latest version is published on our website.

For material or significant changes, we will:

• Sending a notification to your registered email address at least 7 days before the changes take effect.
• Displaying a clear notice on our platform's home page regarding Privacy Policy updates.
• Updating the "Last Updated" date shown at the top of this document.

We encourage you to review this Privacy Policy periodically. Continued use of the wsop4 platform after any changes constitutes your acceptance of the updated Privacy Policy.

12 Contact Us About Your Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our team is ready to assist you.

You can reach us via:

• Live Chat — Available 24 hours a day, 7 days a week via the chat icon at the bottom corner of our platform. This is the fastest way to get a response.
• Email — Send your privacy enquiries to [email protected]. We aim to respond within 48 working hours.

When contacting us regarding privacy, please include your full name, account username, and a clear description of your query or request so we can assist you more efficiently.